01
Welcome matches
A limited number of match opportunities is available when you first visit.
Open the matching screen to see your current balance.The cost guide 01 / 03
Free Random Video Chat with Welcome Matches
Your first visit includes a limited allowance of matches and messages. The current balance appears inside FTFLive; check-ins may add more, and paid services are optional.
What you can check
What Can You Do for Free?
“Free to start” describes your available allowance. It does not mean unlimited call time or that every service has no cost.
02
Welcome messages
A limited message allowance helps you begin a conversation.
Check the message screen for what remains.03
Check-in rewards
Additional rewards may be ready to claim later.
The reward center shows the amount and next available time.04
Optional paid services
You can choose a top-up or another paid action.
Review the displayed price before confirming.After the welcome allowance
Check what is available next.
Open the matching screen to see your current balance. If a reward bar appears near the top, tap it to check whether a check-in can be claimed or when the next reward becomes available.
Open the matching screen01Look at your balance
See available matches on the matching screen and remaining messages in Chats.
02Check for a reward
If the reward bar appears near the top, tap it to claim a ready check-in reward or see the next available time.
03Decide whether to top up
Only choose a paid action after the product shows its price.
Before you decide
Does a free match mean an unlimited free call?
No. A welcome match is an opportunity to start matching. The product shows the applicable allowance and any cost before a paid action.
Do I need to buy something to use my welcome allowance?
No. You can use the free allowance you have without buying a package.
Where can I get help?
For reward questions, see the rewards help section. For camera problems, use the device checklist.